Privacy Policy

1. Information We Collect

Information you provide directly:

• Account details: name, email address, company name, job title
• Profile information: business type, sector, markets of interest, service descriptions
• Inquiry content: messages sent through the platform to potential partners
• Payment information: processed securely through third-party payment providers (we do not store full card details)
• Communications: emails, support requests, and feedback you send us

Information collected automatically:

• Device and browser information: IP address, browser type, operating system, device identifiers
• Usage data: pages visited, features used, search queries, inquiry history, timestamps
• Cookies and similar technologies: session cookies, analytics cookies, and preference cookies
• Log data: server logs recording access times, referring URLs, and error reports

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service delivery: To operate, maintain, and improve the platform, including AI-powered matching and partner recommendations
• Personalisation: To tailor your experience, improve match quality, and surface relevant partners
• Communications: To send transactional emails, service updates, and (with your consent) marketing communications
• Security: To detect, prevent, and respond to fraud, abuse, and security incidents
• Analytics: To understand how the Service is used and identify areas for improvement
• Legal compliance: To comply with applicable laws, regulations, and legal processes

3. Data Sharing & Disclosure

We do not sell your personal data. We may share your information in the following circumstances:

• Partner connections: When you send an inquiry, your business profile and message are shared with the receiving partner
• Service providers: Trusted third parties who assist with hosting, analytics, payment processing, and email delivery, bound by confidentiality agreements
• Legal requirements: When required by law, regulation, subpoena, or court order
• Business transfers: In connection with a merger, acquisition, or sale of assets, with notice to affected users
• With your consent: When you explicitly agree to share your data for a specific purpose

4. Data Retention

We retain your personal data for as long as your account is active or as needed to provide the Service. After account deletion, we may retain certain data for up to 90 days for backup and recovery purposes, and indefinitely in anonymised or aggregated form for analytics. Data related to legal obligations or disputes may be retained longer as required by applicable law.

5. Data Security

We implement industry-standard technical and organisational measures to protect your data, including encryption in transit (TLS/SSL), access controls, regular security audits, and secure infrastructure hosted on reputable cloud providers. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data (“right to be forgotten”)
• Portability: Request your data in a structured, machine-readable format
• Objection: Object to processing of your data for specific purposes
• Withdraw consent: Where processing is based on consent, withdraw at any time

To exercise these rights, contact us at hello@6away.ai. We will respond within 30 days.

7. Cookies & Tracking

We use cookies and similar technologies to ensure the platform functions correctly, remember your preferences, and understand how the Service is used. You can manage cookie preferences through your browser settings. Disabling essential cookies may affect Service functionality.

8. International Data Transfers

Your data may be processed in countries other than your country of residence, including the UAE, EU, and US. We ensure that appropriate safeguards are in place for international transfers in compliance with applicable data protection laws.

9. Children's Privacy

The Service is not intended for individuals under 18 years of age. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or a notice on the Service. Your continued use after changes take effect constitutes acceptance of the updated policy.

11. Contact

For privacy inquiries, data requests, or complaints: